- Please clean up the kitchen - you’re such a pig, you never clean up after yourself. Make sure you leave it clean this time!
- Please clean up the kitchen - you’re such a great cleaner. The kitchen looks so good after you have cleaned it!
Once the presentation was over, I asked those whose names I had written on my list to stand up - imagine their surprise when I asked them to step aside so the people who were left sitting in the room could be recognized for their good behavior. Those I asked to stand up thought they were going to be recognized. I had completely overlooked recognition to the group as a whole by thanking them for being there.
In skipping that step I inadvertently gave negative recognition to the group that I asked to step aside - It was like tossing fuel on a fire. Ouch! Those on the list I called out saw me as not so kind. Luckily the team was a forgiving group and after I shared my intentions they understood my goal of recognizing positive recognition.”